​STADLE Setup Option:
Option 1: On-Premise Utilization (hosted on Customer’s Cloud)
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On-Premise installation of STADLE into Customer’s Own Server or Private Cloud needs to be purchased.
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On-Premise Installation on Customer’s Own Server or Private Cloud could provide higher privacy.
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The cloud infrastructure and service fees (e.g. costs of Storage Usage, Instances, Communication Load of AWS/Azure/GCP) costs need to be covered by Customers.
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Option 2: STADLE SaaS Utilization (hosted on TieSet Cloud)
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Customers can setup STADLE cloud infrastructure by accessing www.stadle.ai.
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Customers are given access to 1 aggregator, 100GB of Total Storage, and maximum model size of 50MB.
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Customers do not have to purchase the initial installation support package.
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Any additional usage standard price of STADLE:
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Additional Aggregators: $500/aggregator per month (Aggregator limits are across all the projects and users)
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Additional Total Storage: $20/100 GB per month
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Additional Max Model Size: $20/10 MB per month​
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​Fundamental Support included in STADLE Licenses:
Email / Slack Support:
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Responding to basic inquiry within 48 hours
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Basic inquiry includes questions about documentation regarding configuration & installation of STADLE, APIs, etc.
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Basic inquiry also includes the issues related to STADLE
* Questions requiring complex response may take more time. In that case, TieSet will let the partner/customer know how much time it will take to respond in advance.
Meeting Support:
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Two Initial meetings will be included in all the STADLE licenses
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Additional meetings will be added based on the professional/consulting service packages
STADLE Functionality Support:
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Resolving issues and/or bugs related to core functionalities of the STADLE will be covered
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Any problems or issues not originated from STADLE functionalities are not covered in this support package
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Resolving issues or bugs may take extra time and not guaranteed to be fix within 48 hours
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Not all the requests related to STADLE functionalities will be covered as some of additional features will require significant efforts to implement
Notes:
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Professional/Consulting Support Fees are not included in license fee​
​List of Professional/Support Services:
Our support pricing is TBD based on multiple factors such as number of aggregators , agents, customers’ use cases, etc.​
STADLE Installation
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Initial STADLE server installation on Customers’ server or cloud environment. (If Customer uses STADLE SaaS Model, this is not applicable)
STADLE Integration on Client ML environment
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Clarifying the usage of STADLE client APIs written in STADLE documentation
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Client-side ML code check to integrate STADLE libraries
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Ensure successful STADLE integration (Including API integration check)
Deployment Monitoring
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Performance tracking
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Support Appropriate FL algorithm selection based on performance tracking
Project Use Case Consultation
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Introducing and explaining TieSet’s past use cases
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Evaluating if STADLE or FL can be a good fit for the specific use cases
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Investigating how STADLE or FL can be applied to the specific use case with literature search and review
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Design the implementation strategy for the targeted use case
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Code review related to STADLE integration (writing code is not included)
AI Model Building Support
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Supporting AI/ML model building for the target use case or POC (Basic ML architecture design, testing and validation)
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Production level AI model building come with Use Case Based Solution Building Support
